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March

Digital UBC Community Update, March 28, 2022

Digital UBC aims to develop a forward-looking strategy that advances Shaping UBC's Next Century and reflects the needs of the community in the context of a post-pandemic world.

With a view to sustaining UBC's position at the forefront of technology experimentation and adoption in the sector, the digital strategy will guide technology decisions, actions and investments across UBC over the coming years, with due consideration to UBC's financial capacity and organizational readiness.

Ultimately, Digital UBC will focus on opportunities to strengthen working relationships across the university, reinforcing institutional commitments to inclusion, collaboration and innovation. When complete in June 2022, the digital strategy and roadmap will provide a framework for the ongoing evolution in technology and digital capabilities across the university.

Since October of last year, engagement levels in imagining UBC's Digital Future have remained high. The level of interest and support from the university community has been energizing and a source of inspiration.

To date, Digital UBC has:

  • Conducted 25 x 1-1 interviews with UBC Executive, Deans and IT Advisory Council (ITAC) members.
  • Invited input from 120+ academic and administrative leaders at 5 facilitated, interactive workshops.
  • Hosted 210 staff at a townhall for IT professionals.
  • Received online feedback from faculty, staff, and students as well as over 100+ survey responses from IT professionals.
  • Hosted 50+ student, faculty, and staff across 8 focus group sessions to gain additional insight
  • Gathered input from academic and administrative advisory committees, senior IT leadership, and key players in other university planning initiatives to consider institutional perspectives and connections.

The feedback and conversations have reinforced the commitment our community has to ongoing improvement, and confirmed general convergence across the needs of community members, recognizing of course that there are also important differences in context and perspectives.

Some of the findings are highlighted below:

  • The need for a more explicitly people-centric approach to optimize the use of technology, necessitating also greater digital fluency across the university.
  • The critical importance of interoperability and consistency in user experience, requiring careful balance and connection between institution-wide and local solutions.
  • The general sense that there is significant potential to be unleashed in optimizing our use of existing systems and tools, balanced with a commitment to the adoption of new technologies to advance the public mission of the university.
  • The need to reduce inequities in digital assets and accessibility across the UBC community, and the scope for so doing through Digital UBC.
  • The synergies between technology and advancing UBC's climate action plans.
  • The demand for stabilization in support for remote work, notably improved collaboration tools.
  • The opportunities for improved connection across UBC campuses and between the university and its partners.
  • The imperative for sustained resourcing of foundational technology and services, recognizing the fiscal pressures on the university.
  • Specifically, the need for ever-increasing investment in cybersecurity, privacy and data-related risk management.

Informed by our engagements to date, the Digital UBC team is beginning to develop the digital strategy and will be inviting community perspectives on the emerging themes. This next set of conversations will begin with various university leadership groups and will be followed by deeper dives with students, faculty, and staff into selected topic areas in sessions we are calling Digital Dialogues.

The Digital UBC Community Survey remains open until April 29, 2022 and a town hall is being scheduled for May to allow for broader input as the draft strategy comes together. You can stay up to date and subscribe to the Digital UBC mailing list by visiting the Get Connected section of the Digital UBC site.

Thank you to all those who have contributed their time, ideas, and advice. We look forward to continued dialogue with the community as we together chart Digital UBC.

 

Page last updated on November 10, 2025


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